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Fraud, and particularly documentary fraud, is becoming increasingly sophisticated and even with the best systems in the world may not be detected. However, most of ITIC's Members are agents (in one…

Staff give staff proper training. give staff adequate remuneration. provide sufficient staff - overworked staff are less observant. check references for new staff. check that qualifications are…

A ship passed through the Suez Canal, and the agent's principal, a Canadian charterer who he had acted for on several previous occasions, confirmed that the transit fees of US$100,000 payable to the…

A tanker broker, who had moved from a large firm to a smaller one, was pleasantly surprised when a charterer client of his former employer approached him asking the broker to take over his…

When one of the branch offices of a multinational ship agent contacted the Club in respect of a large outstanding disbursement account, the ship concerned was tracked and arrested. The owners paid up…

Several offices of a large ship agency had provided services to a shipowner's owned ships and to one that had been chartered-in. Outstanding fees and disbursements totalled nearly US$200,000. Several…

A Belgian port agent accepted a booking from a local forwarder for his principal's sailing to North Africa.  He then received a document headed "Liner Booking Note" from the forwarder…

A ship manager in South East Asia ordered bunkers to be supplied at Chittagong on behalf of one of its shipowner clients. Unfortunately, the shipowner did not pay the bunker costs of approximately…

An error by a chartering broker during charterparty negotations resulted in a large claim.  A chemical tanker was fixed to load a part cargo at a designated berth in a terminal which could only…

A ship agent booked 10 containers to Houston, but after the containers had been discharged at Houston, Texas, it was discovered that they were intended for Houston, Pennsylvania.  The additional…