Search

A shipbroker sought ITIC's assistance because fraudsters were using their address and VAT number. They advised that they had received a call from a man whose girlfriend wanted to buy a vintage sports…

A ship agent had been instructed to arrange for five containers to be shipped from the UK. In error, the agency office left a clause on the bill of lading stating “Shipper’s Own Containers”. As a…

A liner agent accepted a booking of two reefer containers of frozen fish for shipment to China. Instructions were received to ship the cargo at a temperature of minus 20. Unfortunately, when the…

A number of claims against shipbrokers are caused by a failure to take care who a message is addressed to. One example is the broker using the “reply” button, instead of “forward” in email…

In November 2000, a liner agent accepted a booking of equipment for transportation from Europe to America. The cargo was in a single 40ft container. The booking was made by a freight forwarder. The…

A ship agency office in the Far East reported a case regarding their local office’s failure to obtain evidence of delivering a consignment of goods to a vessel. The case involved a delivery of six…

A South American ship agent advised ITIC that the owners of a cruise ship owed them over USD 25,000 relating to the costs of crew and supplies incurred during various calls. Reminders and chasers to…

In the ten years from 2000 to 2010 claims against liner agents for errors in passing on reefer temperatures for refrigerated containers or failure to arrange for reefers to be plugged in to the…

A commercial manager had, for several months, been operating a ship on a regular route which involved a call at Singapore, where she was usually bunkered. The commercial manager was advised by the…

For a number of years one of ITIC’s members had acted as a charterer’s broker for a steel trading company. They were asked to find a ship to lift a cargo of steel coils and circulated the requirement…