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An agent was appointed by owners to manage loading operations at three ports. However, at one of the ports, the stevedores were on strike causing delay to the ship. Owners consulted with the agent…

Welcome to the 52nd edition of the Claims Review. As ITIC celebrates its centenary year, there are exciting initiatives, campaigns and a celebratory party to look forward to in London. Meanwhile, the…

1) How long have you worked at ITIC  I have worked at ITIC for two years and four months. 2) How do you balance claims handling with your other roles and…

The ITIC board met for their September board meeting in Cyprus. ITIC remains in great health and the Chairman’s 2024 statement can be found here. Cyprus was chosen as the venue, in part, to mark the…

I have recently had a claim intimated against my company. What do I need to do in respect of getting you information? Thank you for your query. For many members, especially those who have never had…

A shipping line issued instructions to all its liner agents that when accepting cargoes of charcoal, a self-heating test certificate must be provided before loading onto the ship. The agent failed…

A ship agent based in Europe was asked to arrange emergency supplies (food, blankets, medical items) for a Navy ship. The goods were to be collected in Cyprus and the ship agent liaised with a local…

A ship agent arranged pilots for a tanker which was due to depart a terminal in the US. The agent was aware that due to the ship’s length a daylight departure was required as per the local pilot’s…

A ship agent was instructed to arrange for the collection of engine spare parts from the ship and deliver them to the principal’s yard. However, the agent failed to arrange for the pickup in time…

Ship agents released cargo to the consignee who did not have original bills of lading (BLs). The cargo was initially shipped under seaway bills (which do not need to be handed in to get the cargo)…