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Matthew Offers, sits down to chat with the Claims Review editor, as part of this regular interview series in which we get to know ITIC’s claims handlers.  How long have you worked at…

A ship agent was appointed by owners who asked them to arrange a ship inspection for their ship which had been detained by the MCA (Marine and Coastguard Agency). The agent was told by the MCA that…

Members, were shipbrokers between owners and charterers. Owners sent their demurrage claim to the shipbrokers to pass to the charterers. They sent it to the shipbroker’s operations email address,…

A yard contracted naval architects to provide designs for four identical hulls in the summer of 2021. The hulls were to be the basis of a passenger vessel, and three different owners were destined to…

A ship was headed to a port of discharge to carry a petroleum product cargo. The charterparty contained a clause which allowed the charterers to change the port of discharge and subsequently the…

A ship agent was asked by the owners of a ship which was in difficulties in the Atlantic to arrange tugs to attend to the ship. The agent arranged for tugs to attend the ship, but the ship…

Hull and water damage became apparent on a boat, which the owner alleged should have been noted during a survey but had been missed by the surveyor. The claim total was US$ 33,000 and court…

A claim was made against a ship manager for alleged failure of their duty in the supervision of the crew leading to poor crew performance and a poor standard of maintenance. The claim brought forward…

A ship agent took delivery of a cargo which was stored in a temporary storage warehouse at the port. The ship agent was meant to transfer and declare the cargo as “bonded”. However, they failed to do…

A port agent in the Middle East was appointed by a Line to assist in the discharge of 94 containers. Subsequently the port authorities levied a fine of US$ 333 per container as they did not have the…