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Bank mandate fraud is when a third party tricks you into sending a payment to a bogus account by impersonating the genuine organisation or individual. This is also known as “social engineering” and…

Regularly check your spam/ junk folder AND deleted files folder on your e-mail system.  This is a good habit to get into, not only to check to see if your e-mail system has mistakenly marked a…

Make sure that ALL of your staff are aware of the dangers of clicking links and/ or opening attachments from senders that are not known to them.  It could be an attempt to install malware onto…

Make sure staff do not leave their usernames and passwords on post-it notes on the side of their screen (or in the back page of their notebook!). If your staff use portable devices (laptops, tablet…

There are cyber security firms who can provide you with a cyber risk assessment. They can look for vulnerabilities in your system through physical attacks, i.e. can a stranger walk in off the street…

ITIC will be hosting a seminar on Wednesday 2nd October 2019, in London, focusing on the theft of funds by fraudsters using e-mail.  The speakers will include Erin Lemaster of Hawkins &…

ITIC provides professional indemnity (PI) insurance to marine professionals against the consequences of their negligence, error or omission causing a loss to their clients or other third parties.…

The following 5 golden rules are drawn from ITIC’s experience of defending surveyors and consultants. The further articles in this Wire provide you with claims examples of these situations:  1)…

Surveyors rarely receive instructions from their actual client. Instructions are received by insurance brokers, P&I claim handlers, lawyers or managers on behalf of their client. Sometimes, as…

The dangers of assumption A large construction firm was undertaking building works on an island. In order to construct part of the project, a large crane was needed to be shipped by barge from the…