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A safety auditor was engaged by an oil & gas exploration company to conduct a routine operational safety audit of an air charter operator. The client was particularly interested in the safety

A liner agent had been paying 2.5% of all freight, paid on export cargo to the local tax authorities. Local regulations made the local agent jointly liable for the tax with the foreign carrier. When

A ship agent in the USA failed to update a local tug company of a change to a vessel’s departure time. This resulted in the tug being prematurely dispatched to assist the ship. The tug company

This claim involved one cargo owner, two brokers working at different offices, and three shipowners. The cargo owners and shipowner number one had a COA. Shipowner number one was unable to use his

A ferry operating in North America was due to be towed to a shipyard to undergo a refit. A marine surveyor was engaged by the shipyard to undertake a “fit for tow” survey and provide a certificate of

The clearance of import containers discharged at a Saudi Arabian port was delayed by two months due to the local ship agent’s inability to submit the import manifest in respect of the containers and

The Turkish office of an international agency group was appointed to handle a ship’s call at their local port. The owner was an existing customer of the group but had not called at that Turkish port

A ship agent in Australia was asked by their principal to arrange for the disposal of dunnage and other materials related to the packing of cargo upon the ship’s arrival. Australia has strict local

A cargo recovery agent was engaged in relation to three containers of seeds that had arrived wet. The cargo had a total value of US$145,000. An initial survey concluded that the wet damage was

A port agent was nominated by the charterers in respect of the loading of a cargo at an Australian port. As the scheduled arrival time approached, the Master of the ship advised the agent that he