A ship agent in the USA failed to update a local tug company of a change to a vessel’s departure time. This resulted in the tug being prematurely dispatched to assist the ship. The tug company claimed for the wasted time which had to be paid for by the agent.
The original invoice amounted to US$ 21,000 but the agent was able to negotiate a discount leaving a claim of US$ 13,000. The agent was reimbursed under their ITIC cover, less the deductible.