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A ship manager oversaw the repairs of a ship at a shipyard in China. On August 10th 2018 the ship manager received an email from “Azula” at the shipyard concerning the first payment due for the…

A shipbroker realised they had remitted US$ 360,000 of freight by mistake to an incorrect party. There had been some correspondence between the shipbroker and the owner regarding the bank accounts,…

Robert Sniffen, Director, sits down to chat with the Claims Review editor for the second in a regular interview series, where we get to know ITIC’s claims handlers. In this interview, Robert outlines…

A ship agent was notified by their principal that a ship would arrive at the port on 30th July. The ship agent allegedly notified the port and local customs of the impending arrival on 27th July.…

A liner agent booked two containers for a shipping line, one with a cargo of bananas and one a cargo of shrimps, both for delivery to the same country. The ship agent created delivery notes for both…

A ship agent received notification from their principal that the port of destination had issued new regulations specifying that ships carrying specific dangerous cargo would not be permitted to enter…

A yacht manager was instructed by the owners to settle the fees of an artisan carpet maker who had renewed the interior carpet of a yacht. The owners liked the work and ordered some extra carpets. …

A shipbroker mistakenly understood that owners had agreed to discount the overage rate by 50%, meaning that cargo loaded above 66,000MT would be charged at US$13.5 per MT instead of US$27 per MT.…

A shipbroker had previously arranged a fixture between the same principals with discharging in north China. The discharge range had been designated as 1-2 port(s) Qingdao-Dongying. The fixture had…

ITIC insured a naval architect in Australia, who was also insured as a surveyor for small commercial vessel coding approval on behalf of the Australian Maritime Safety Authority (AMSA). The naval…