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Loss Prevention

Fraud, and particularly documentary fraud, is becoming increasingly sophisticated and even with the best systems in the world may not be detected. However, most of ITIC's Members are agents (in one

ITIC exposes real cost of crew internet access for ship manager

International Transport Intermediaries Club (ITIC) has explained how a ship manager was recently asked to pay $436,000 in communication costs as the result of an error which unwittingly allowed the

Shipbroker pays the price for failure to put it in writing

International Transport Intermediaries Club (ITIC) has emphasised the potentially costly consequences of any failure on the part of shipping intermediaries to confirm in writing any initiatives

Wasted time

A ship agent in the USA failed to update a local tug company of a change to a vessel’s departure time. This resulted in the tug being prematurely dispatched to assist the ship. The tug company

A failure to arrange a veterinary inspection

A container of deep frozen salmon was discharged from a ship at a port in Scandinavia. ITIC’s ship agent member acted as agents for the carriers. All foodstuffs entering the EU from outside the EU

Bond, bonded warehouse

Bond, bonded warehouse

A ship agent took delivery of a cargo which was stored in a temporary storage warehouse at the port. The ship agent was meant to transfer and declare the cargo as “bonded”. However, they failed to do

A floating but listing restaurant

A naval architect was appointed to design a barge, that was intended to be used as a floating restaurant. There were stability issues stemming from the fact that the architect had failed to take into

Not ready for NOR

Not ready for NOR

A ship agent in the US failed to issue a Notice of Readiness (NOR) to the terminal in time, resulting in a delay of just under five days. The total amount the agent’s principal was out of pocket was

Fixture failure

A commercial management agreement provided that the managers could not fix the ship for more than a specific number of days without approval. The managers failed to obtain express approval for a

The wrong bollards

ITIC’s member designed some bollards to be placed in a north European port. Most of the bollards were welded into position and were satisfactory. A small percentage of the bollards were to be