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Ship agents can predict their financial exposure to the usual costs of a port call but there are occasions when unexpected developments mean the final disbursement account is far greater than could…

FONASBA and BIMCO have recently published a new agreement for use by ship agents. The agreement is intended to cover one-off port calls and sets out the parties’ obligations in a short and simple…

The Turkish office of an international agency group was appointed to handle a ship’s call at their local port. The owner was an existing customer of the group but had not called at that Turkish port…

A crew manager acted for an owner operating in Norwegian waters. The crew manager arranged for crew from the Philippines. The crew manager was required, on behalf of the owners, to report the…

A yacht manager was contracted to provide crew management and ISM consultancy for a superyacht. Although the manager was not contracted to provide technical management, the owner sought their advice…

A clerical error by a ship agent meant that the temperature on a reefer container, carrying a shipment of peaches, was set at 5.5C instead of 0.5C. The shipping line passed the cargo claim of…

A ship agent was advised by the local pilots’ association that ships arriving or departing the port needed to give two hours’ notice for pilot services instead of one. Unfortunately, shortly after…

As part of a pipeline project a surveyor carried out geotechnical sampling which required the collection of samples at numerous stations. Unfortunately the surveyor did not follow proper procedures…

The commercial manager of a tanker arranged a voyage charter. The fixture was recorded in a recap message and was based on the BP Voy 4 form of charterparty with a large number of amendments and…

A ship manager was responsible for the technical management of a bulk carrier which called regularly at an Australian port to load iron ore. The master had notified the manager of a problem with the…