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Guidance on how to report a claim.
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Top 5 tips
- Read demurrage clauses carefully: Always thoroughly review the demurrage clauses in the charterparty to understand the specific deadlines and requirements.
- Note email addresses: Pay attention to the email addresses specified in voyage instructions/orders for sending notifications and claims, as they can change with each voyage.
- Monitor deadlines: Be aware of the strict time limits for notifying and fully documenting demurrage claims (e.g., 30 days for notification, 75 days for documentation).
- Check spam filters: Regularly check your spam inbox and email server to ensure important emails from owners are not missed or caught in spam filters.
- Stay proactive: If you anticipate a demurrage claim, proactively monitor your email and server to avoid missing critical deadlines.
- Date
- 24/06/2025