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A container of deep frozen salmon was discharged from a ship at a port in Scandinavia. ITIC’s ship agent member acted as agents for the carriers. All foodstuffs entering the EU from outside the EU…

A large construction firm was undertaking building works on an island. In order to construct part of the project, a large crane was needed to be shipped by barge from the mainland. The construction…

A shipbroker, who was a member of ITIC, was acting for a ship owner. The owners had a demurrage claim against the charterers and the charterparty contained the following time bars: 60 day…

A shipbroker sought ITIC's assistance because fraudsters were using their address and VAT number. They advised that they had received a call from a man whose girlfriend wanted to buy a vintage sports…

A ship agent had been instructed to arrange for five containers to be shipped from the UK. In error, the agency office left a clause on the bill of lading stating “Shipper’s Own Containers”. As a…

A liner agent accepted a booking of two reefer containers of frozen fish for shipment to China. Instructions were received to ship the cargo at a temperature of minus 20. Unfortunately, when the…

A number of claims against shipbrokers are caused by a failure to take care who a message is addressed to. One example is the broker using the “reply” button, instead of “forward” in email…

In November 2000, a liner agent accepted a booking of equipment for transportation from Europe to America. The cargo was in a single 40ft container. The booking was made by a freight forwarder. The…

A ship agency office in the Far East reported a case regarding their local office’s failure to obtain evidence of delivering a consignment of goods to a vessel. The case involved a delivery of six…

A South American ship agent advised ITIC that the owners of a cruise ship owed them over USD 25,000 relating to the costs of crew and supplies incurred during various calls. Reminders and chasers to…