614 results:

Berth blunder

A ship was being fixed to transport a cargo of caustic soda. During the negotiations, the ship owner contacted the local port agent to enquire as to the restrictions, if any, at the port. There were…

Weight watching

A ship agent manifested cargo incorrectly due to converting the weight into the wrong unit of measurement. The agent converted kilograms into metric tons instead of imperial tonnes as required by…

Coronavirus fraud alert

ITIC has been receiving an increasing number of reports of fraudulent invoices being submitted to vessel owners and managers for medical testing services following the outbreak of the…

Ask the Editor

If you have any claims related questions or queries please let us know on askeditorCR@thomasmiller.com and we will do our best to answer them in the next edition. One question we are often asked is…

Welcome to the Autumn edition of ITIC’s Claims Review

Welcome to the Autumn edition of ITIC’s Claims Review. Since the last edition we all seem to have been subject to various forms of lockdowns and travel restrictions, with many of us working from our…

Costly courtesy

An ITIC member acted as a marine consultant, stowage and lashing planning advisor for the stowage of steel coils. The marine consultant was appointed by a principal for whom they had worked with for…

Big trouble in China

A ship manager oversaw the repairs of a ship at a shipyard in China. On August 10th 2018 the ship manager received an email from “Azula” at the shipyard concerning the first payment due for the…

Digital deception

A shipbroker realised they had remitted US$ 360,000 of freight by mistake to an incorrect party. There had been some correspondence between the shipbroker and the owner regarding the bank accounts,…

Q&A with Robert Sniffen

Robert Sniffen, Director, sits down to chat with the Claims Review editor for the second in a regular interview series, where we get to know ITIC’s claims handlers. In this interview, Robert outlines…

Holiday hold up

A ship agent was notified by their principal that a ship would arrive at the port on 30th July. The ship agent allegedly notified the port and local customs of the impending arrival on 27th July.…