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A surveyor in Australia was appointed by a bank. The instructions provided to the surveyor were clear. They were to confirm the value of the ship being built at a local yard and to certify to the

International Transport Intermediaries Club (ITIC) says it continues to deal on a regular basis with claims resulting from errors by agents involving transhipment cargoes. In one case, an agent in

International Transport Intermediaries Club (ITIC) says the misreading of tariffs in shipping documentation is a common cause of costly claims. ITIC cites the case of a South American port agent

Failure to keep a proper onboard record of regulatory and legislative changes can have costly consequences for shipowners and their intermediaries, as evidenced by a claim recently handled by

The International Transport Intermediaries Club (ITIC) warns of the dangers of allowing important information to be sent to individual email addresses with no back-up. In a recent case, a shipowner

ITIC has reimbursed a ship agent US$ 94,000 after their request to cancel a slot they booked by mistake for transit through the Panama Canal was denied. The ship agent was asked by their principal

A broker in northern Europe was appointed by the owner to exclusively market a tanker. A voyage charterparty was arranged for the carriage of 20,000 metric tonnes of vegetable oil from the US Gulf to

A ship agent was advised by a shipping line that with effect from 1st January 2007, all containers in Indian Ports would be subject to a new import detention charge handled on behalf of their

In November 2000, a liner agent accepted a booking of equipment for transportation from Europe to America. The cargo was in a single 40ft container. The booking was made by a freight forwarder. The

Liner agents were authorised by shippers to deliver a consignment of frozen chickens to receivers against a bank guarantee.  The bank guarantee was received covering 112,309 kilos of frozen