Welcome to the spring 2010 edition of the ITIC Claims Review, which is published to coincide with the March 2010 meeting of the Club’s Board of Directors in Mumbai, India. In this edition of the Claims Review, we have reproduced examples of the most frequent types of claims handled by the Club. The most common claims include reefer cargoes carried at incorrect temperatures and shipbrokers failing to pass on demurrage statements. Many claims can be attributed to a simple failure to follow your client’s instructions. ITIC recommend that you review your procedures continuously in order that you avoid these types of situations occurring to you and your business.

Claims Review 21

01/03/2010
In 1993, a shipbroker had a receptionist who filed a demurrage claim into the fixture file without notifying the post fixture staff of its existence. The shipbroker incurred a demurrage claim. Since that date; the company has...

01/03/2010
A member was appointed as the agent of a ship for approximately 14 days while decommissioning took place. The agent was requested to handle the immigration requirements for the crew and others working on the ship. The agent did...

01/03/2010
A ship manager was appointed commercial manager of a ship by its time charterers on the basis of BIMCO Shipman 1998. One of the ship manager’s duties was to arrange insurances if required. The time charterer gave a written...

01/03/2010
A reefer container of star fruit was booked for shipment from the Far East to northern Europe. The shipping instructions from the shipper and the booking confirmation from the shipping line, contained remarks “temp:...

01/03/2010
A ship in a fleet managed by an ITIC member was boarded by Somali pirates. The pirates opened fire on the accommodation block, entered the bridge and stopped the ship. Following the pirates instructions, the ships course was...

01/03/2010
In October 2008, a North American ship agent was nominated for the call of a ship scheduled to load at a terminal on the east coast of USA. After the ship agent notified the terminal of the ship’s pending arrival, the terminal...

01/03/2010
A shipbroker was approached by the cargo agent of a company which required a ship to transport two tanks from Holland to Wales. The cargo agent provided the shipbroker with details of the cargo, and these details included...

01/03/2010
A container of deep frozen salmon was discharged from a ship at a port in Scandinavia. ITIC’s ship agent member acted as agents for the carriers. All foodstuffs entering the EU from outside the EU must undergo an official...

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