Welcome to the first of three Claims Reviews for 2009. In the current economic climate, it is even more important to be aware of the types of claims that the Managers are seeing. When your clients are under pressure, you need to ensure that you confirm all instructions in writing. You also need to chase outstanding accounts earlier rather than later. ITIC has seen a drastic increase in the number of debt collection files in the last two months alone. This latest Claims Review provides you with some examples of the problems the Managers are seeing.

Claims Review 19

01/01/2009
A bunker broker member was contacted by an owner to order 900 M/T IFO180CST for delivery nine days later. At the time of ordering, the price of 180CST fuel was about USD 623 M/T. In error, the member ordered 900 M/T HFO380CST....

01/01/2009
An English ship agent accepted a nomination for the agency of a ship from a company in St. Petersburg. The appointment message simply read “please advise D/A, restrictions and timetable in your port for our ship going to...

01/01/2009
A gas carrier managed by one of ITIC’s members suffered main engine damage. The owners conducted a survey on the main engine and found that the piston ring had been subject to excessive use and caused damage to the main engine....

01/01/2009
Fifteen pallets of leather were stolen from a depot in Argentina. The ship agent was held jointly and severally liable with the ship owner for the value of the cargo, which was USD 260,000. The ship owner did not pay the claim...

01/01/2009
A berth broker member was engaged by an owner of a berth to sell it on his behalf. Negotiations commenced with one buyer who continually required changes to the memorandum of agreement (moa) proposed by the owner. The owner...

01/01/2009
A company ordered a ferry from a shipyard. A naval architect member was appointed to supervise the build but the design had been produced by another naval architect. As the vessel was to be used on an international route, she had...

01/01/2009
A ship agent was advised by a shipping line that with effect from 1st January 2007, all containers in Indian Ports would be subject to a new import detention charge handled on behalf of their principal. These charges are paid by...

01/01/2009
A naval architect was contacted by a company to design a yacht for a race. The yacht was built and sailed over 10,000 miles without fault. However, when the yacht was lifted from the water, several cracks were noticed along the...

01/01/2009
A cargo of South African grapefruit arrived in a far eastern port. One of the duties of the ship agent was to arrange for a surveyor to go on board and, amongst other things, check that the seals on the hatches were intact. It is...

01/01/2009
Norwegian shipbrokers were involved in negotiations for a voyage charter. When entering the market, they described the charters as “first class.” It was also alleged that during the negotiations, they made positive...

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