Confection convection

An agent set a reefer at -18 instead of +18 degrees for a cargo of candy going from India to Angola. The cargo, which was worth US$ 20,000, was a total loss. The claim also included additional sums for disposal of the cargo and legal costs of US$ 10,000.

Upon review it was clear that the agent had made a mistake in entering the “-” on the carrier’s system. Therefore they had a liability to which there was no defence. The carrier settled the claim with the shipper for US$ 30,000 and they in turn claimed this sum back from the agent. 

ITIC covered the full claim less the ship agent’s deductible.