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A ship agent booked two containers of manganese ore to be shipped from Surabaya, Indonesia to an inland container depot in India via Mumbai.
The carriage from Mumbai port to the inland container depot was to have been by rail. When the containers arrived at Mumbai it was discovered that there was a ban on the transportation of manganese ore by rail. The two containers had to be transported to the inland container depot by road.
The consignee claimed US$ 19,500, being the costs of trucking the containers as well as additional expenses incurred in India, from the shipping line who in turn directed the claim to the ship agent. ITIC reimbursed the agent.