The Claims Review - Issue 19, January 2009

Welcome to the first of three Claims Reviews for 2009. In the current economic climate, it is even more important to be aware of the types of claims that the Managers are seeing. When your clients are under pressure, you need to ensure that you confirm all instructions in writing. You also need to chase outstanding accounts earlier rather than later. ITIC has seen a drastic increase in the number of debt collection files in the last two months alone. This latest Claims Review provides you with some examples of the problems the Managers are seeing.

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