Clients have a right to expect your professional services to be accurate and reliable.
If they are engaging you after an accident, to help justify a claim or prove the seaworthiness or otherwise of a vessel, they are depending on you to help resolve a difficult situation and to help recoup their losses and minimise financial damage.
Every survey, inspection or examination you undertake brings risks to your professional standing. Examples of the areas in which risk could result in problems include:
- Inaccurate description
Wrongly described vessel, or the condition, specification or quantity of cargo.
- Misdirected reporting
Sending a report/advice to the wrong email address.
- Expert witness issues
Incorrect or incomplete advice leading to loss of a claim.
- Inadequate advice
Failure to provide the correct advice.
In any such situation, clients may feel that their trust was misplaced and will commence actions against you.
Professional indemnity insurance from ITIC, addressing the precise nuances of the marine surveying profession, enables you to counter the potential impacts of the risks you face every time you provide your service.
Everyone makes mistakes...
Is your business ready for the ‘worst case’ scenario?