Guidelines

In the high speed, high pressure business of ship agency, time and accuracy are of the essence. Occasionally this leads to mistakes when it comes to the basics. ITIC has therefore created a set of guidelines for ship agents on...

You must inform ITIC as soon as you receive a claim or become aware of circumstances which might lead to one. It is a requirement of your insurance to do so. The early reporting of claims saves you time, trouble and costs....

One of the most important functions performed by a ship agent is the proper release of cargoes. Cargo is valuable and parties who are not entitled to goods may try to obtain delivery. A mistake by an import clerk in releasing cargo can be extremely costly; the two largest claims against ship agent Members of ITIC (both in excess of US$2,000,000) have resulted from the improper release of cargo. Import clerks will face many different situations, and it is important that they are trained to deal with them. The following checklists are designed to help import clerks to identify the areas of greatest risk.