Claims examples
22/03/2012 -
Liner agents frequently have to arrange for cargo to be released against bills of lading surrendered at the loadport – the so called “Telex Release”. This type of release is risky as no bill of lading is collected at the...
22/03/2012 -
A ship agent was appointed to provide agency services to a fleet of ships. One of the duties of the agent under the contract was to liaise with the local Canal Authority to make all necessary arrangements for the fleet to...
22/03/2012 -
Due to local port requirements a ship was required to be escorted through restricted waters into and out of a port by a tug. The owner asked the ship agent to arrange for the tug on their behalf and to invoice them directly. The...
22/03/2012 -
A ship agent, arranging for the export of a consignment of frozen turkeys, mistakenly notified the line’s reefer engineers that the cargo needed to be carried at a temperature of +13 deg. C. instead of -25 deg. C.. The mistake...
22/03/2012 -
A European liner agent took a booking for a consignment of engineering equipment to be transported by short sea to the Netherlands. The agent issued a bill of lading in accordance with the shipping instructions but included the...
27/09/2011 -
Due to various amendments required by the shipper, liner agents at a load port in South America found themselves reissuing an original bill of lading for a consignment of bananas destined for the United Kingdom no less than six...
01/03/2011 -
Six containers loaded with washing machines were destined for a Venezuelan port via a transhipment port in the same country. The ship agent at the load port incorrectly stated in the cargo manifest that the transhipment port was...
01/03/2011 -
In the ten years from 2000 to 2010 claims against liner agents for errors in passing on reefer temperatures for refrigerated containers or failure to arrange for reefers to be plugged in to the electricity supply at the port have...
01/03/2011 -
A South American ship agent advised ITIC that the owners of a cruise ship owed them over USD 25,000 relating to the costs of crew and supplies incurred during various calls. Reminders and chasers to the owners had not resulted in...
01/09/2010 -
A ship agency office in the Far East reported a case regarding their local office’s failure to obtain evidence of delivering a consignment of goods to a vessel.
The case involved a delivery of six portable gas detectors which...
